Hello There. Gary Klugiewicz here.

Last week, Mike Delvaux, Gary Drye, and I spent the week training with the security, health care, and family services staff for the Children’s Hospital of Wisconsin.


healthcare training


We provided instructor training on the Principles of Subject Control (P.O.S.C. ®) for Healthcare Professionals. The training built upon the Verbal Defense & Influence training that we provided late last year.

This P.O.S.C. ® training is a defensive tactics healthcare training program that combines verbalization skills with physical alternatives that are sometimes necessary to keep hospital patients, visitors, and staff safe. What was unusual about this training class was that it provided physical defense tactics training to a combined class of nursing, support, and security staff.

One of the foundational concepts of the P.O.S.C.® training program is that safety is every staff member’s responsibility. Although security staff may have the primary duty for keeping staff safe, every staff member should be trained in threat assessment and, if necessary, stabilization and personal defense options.

This training begins with an understanding of the First Responder Philosophy (FRP), the way institutional staff responds to disturbance, medical, fire, and miscellaneous emergencies. This emergency response checklist is made up of the following components:

1. Arrive – become aware of the emergency

2. Assess – determine what is happening

3. Alarm – notifying others of the problem

4. Evaluate – risk assessment / what is needed

5. Enter – approaching when appropriate

6. Stabilize – verbally / physically controlling the subject / scene

7. Initial Medical Assessment – providing immediate medical care

8. Long Term Monitoring – determining longer term medical, mental health, and/ or security needs

9. Communication – how to communicate with subject, staff, supervisors, etc.

10. Documentation / Debriefing – use the FRP format to write your report and debrief the incident to improve future performance.

One of the takeaways that almost every participant mentioned was the importance of the FRP in providing a template for understanding, training, responding, reporting, and debriefing emergency response. FRP training puts the entire staff on the same sheet of music.

They now have a comprehensive plan for responding to and objectively debriefing an emergency situation. Staff members now can truly respond together in a unified response to an emergency – even though they come from numerous disciplines.

All the participants mentioned an increased feeling of belonging to a TEAM and understanding how to work together as a TEAM to keep everyone safer.

Mike, Gary, and I would like to thank the participants of the class for their professionalism, enthusiasm, and dedication. We look forward to continuing our partnership with Children’s Hospital Wisconsin.


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