Hi, this is Gary Klugiewicz.

There are some potentially dangerous myths that impact the safety of all those who work in the healthcare industry.

Although the vast majority of interactions are trouble-free, those rare incidents that could result in violence need to be addressed but many don’t because of the following healthcare myths.

  1. If you say something, it will make things worse.
  2. Don’t sweat the small stuff (gateway behaviors).
  3. Kill them with kindness.
  4. Bad behavior comes from stress.
  5. It’s part of the job.
  6. The customer is always right.
  7. Things really aren’t that bad.

Watch the video then let us know if you agree.

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