Hello, John Fallon here.

I recently attended a workshop led by lieutenant colonel David Grossman.

According to Grossman, if a person is stressed, we need to have them calmed down in order for them to process what we are saying to them. If they are under stress, we will be dealing with the part of the brain that makes rational thought difficult.

A good way to calm down stressed people is through food or water. When communicating with them, have them stop and take a drink whenever they start getting emotional.

It will calm them back down by forcing them to take a breath. Breathing is important to the calming down process.

If people stop and take a drink (or eat a sandwich), their minds interpret that behavior as an indication they are “safe.” It is also a natural way to get them to breathing again. So, drink up to calm down.


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